Frequently Asked Questions

Most patients can book directly with our specialists without a referral, but some insurance plans may require one. Our team will confirm this with you during booking.

Helios Care Medical works with most major insurance providers. Please contact our reception with your insurance details so we can confirm coverage before your visit.

Yes. After your visit, you will receive a secure link via email where you can review and pay your invoice online.

We offer telehealth appointments for many conditions that do not require an in-person examination. Your doctor will advise if a remote visit is suitable for you.